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WELCOME TO YOUR UNIFORM STORE:
CUT OFF DATES 15TH & 30TH OF THE MONTH

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Returns Policy

If you wish to return a product due to ordering the incorrect size, you can return the School wear item to us in its original condition. unwashed, unworn with no name tags applied within 14 days from delivery.

Enclose a copy of your packing slip or provide details of your order.Please do not ask for an exchange on your packing slip

 

You must then reorder through the store if you require an alternative size WE DO NOT DO EXCHANGES

.Please return your item to the following address. We recommend you obtain proof of postage as we can not refund items that we do not receive. Please allow 14- 21 days for the process of your return and refund.

GOODDIES LTD

UNIT 3 POTTINGER STREET

ASHTON UNDER LYNE

TAMESIDE

OL7 0PW

DELIVERED INCORRECT, or DAMAGED GOODS

In the unlikely event that you receive Schoolwear items which were not what you ordered or which are damaged or defective, or are of a different quantity to that stated on your order, we shall make good any shortage or non-delivery, we will replace or repair any damaged or defective goods, or refund to you the amount you paid provided that you notify us of the problem by email to [email protected] within 3 working days of delivery. This does not affect your statutory rights.

PLEASE NOTE THIS IS AN ONLINE SERVICE TO ENABLE US TO CARRY OUT THE CORRECT PROCEDURES PLEASE EMAIL[email protected]

FAULTY ITEMS

We monitor quality of stock on an ongoing basis and make our best efforts to ensure that it conforms to its description and is of a satisfactory quality and is fit for purpose as stated in the Sale of Goods Act 1979.

In some cases if we feel that we would like further advice from a manufacturer to ascertain if the item has a manufacturing fault, we reserve the right to return the item to them for their comments. We will make sure this is done in a reasonable time so we reach a conclusion as soon as possible.

Items that are used and are within a 2 month period of purchase, that you feel have developed a fault will be inspected and, if deemed to be faulty due to a manufacturing fault, will be credited or refunded to the value when purchased. Unfortunetly we can not accept any returns beyond this period of time.

Please enclose a COPY OF THE INVOICE or PROOF OF PURCHASE and a RETURNS FORM available from your school office. explaining the reason for the return. If you do not include all of the necessary paperwork the refund or replacement of your goods may be delayed or not completed. All goods must be returned in washed and clean condition. For Health and Safety reasons we cannot inspect and process any goods that are returned in a soiled condition.

Gooddies will collect the item from your school office and will inspect upon return.